Multiple Choice
Identify the
choice that best completes the statement or answers the question.
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1.
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Outsourcing suffers most acutely from
a. | Contract risk | b. | Firm risk and strategic competence
risk | c. | Pricing risk and information privacy risk | d. | All of the
above |
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2.
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What is a typical outsourcing managerial
concern? a. | Loss of the source of competitive advantage | b. | High labor
cost | c. | Technical expertise | d. | High demand
variance |
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3.
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Culture differences may manifest themselves in
which way(s): a. | behaviour | b. | Usage of language | c. | Understanding of
language | d. | All of the above |
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4.
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If the outsourcer collapses financially, forcing the company to find a new
solution on short notice, that is a
a. | Firm risk | b. | Price risk | c. | Information privacy
risk | d. | Country risk |
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5.
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The United States has experienced three waves of outsourcing. Which of the
following is not one of the waves?
a. | Skilled knowledge workers | b. | Mass customization | c. | Simple service
work | d. | Goods-producing jobs |
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6.
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Deadlines may not be “exact” but interpreted as “within the
next few days” is an example of
a. | Infrastructure | b. | Cultural differences | c. | Value
proposition | d. | Tracing |
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7.
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An organization that negotiates agreements between governments that govern the
rules of trade between nations is
a. | The WTO | b. | The World Bank | c. | The
IMF | d. | None of the above |
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8.
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The “M” in the acronym MNE stands for
a. | Many | b. | Matrix | c. | Multiple | d. | Multi |
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9.
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Which one of the following is not normally considered to be an underlying driver
of internationalization?
a. | Technological | b. | Environmental | c. | Political | d. | Economic |
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10.
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How many phases are in Vernon’s product cycle theory?
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11.
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____ is the reintroduction of an intermediary in a supply chain.
a. | Disintermediation | b. | Re-intermediation | c. | Channel
assembly | d. | Warehousing |
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12.
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The name given to services where the provider and the user both move in order to
facilitate the service encounter is
a. | Peripatetic | b. | Separated | c. | Demander-located | d. | Provider-located |
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13.
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____ refers to the increasing integration of economic activity around the world,
evidenced in the growth in international trade and the increasing interdependence of national
economies.
a. | Internationalization | b. | Nationalization | c. | Globalization | d. | Expansion |
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14.
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The start of the Ohmae stage model is
a. | Establishment of a sales subsidiary | b. | Complete insiderization | c. | Establishment of
foreign production | d. | Export via
agents |
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15.
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In a complex supply network, most links are
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