Multiple Choice
Identify the
choice that best completes the statement or answers the question.
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1.
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A ____ layout is an arrangement based on the sequence of operations that are
performed during the manufacturing of a good or the delivery of a service.
a. | Group | b. | Process | c. | Product | d. | Fixed position |
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2.
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Which one of the following fits better with a process focus?
a. | Skilled workers | b. | Standardization | c. | Specialized
equipment | d. | Little work-in-process inventories |
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3.
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Which of the following is not a major activity in designing a goods-producing or
service-providing process?
a. | Utilize creative destruction | b. | Flow chart the current
process | c. | Flow chart future state | d. | Define appropriate performance
measures |
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4.
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A serpentine line (one line feeding into several servers) used in banks and some
fast food restaurants is an example of
a. | One or more parallel servers fed by a single queue | b. | Several parallel
servers fed by their own queue | c. | A combination of several queues in
servers | d. | Little’s Law |
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5.
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The location decision is both a ____ and ____
decision for many services. a. | Fundamental; frequent | b. | Easy; frequent | c. | Easy;
infrequent | d. | Fundamental; infrequent |
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6.
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Location decisions should consider all of the following except
a. | Product cost | b. | Access to markets | c. | Access to labour
skills | d. | Local government tax incentives |
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7.
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Which of the following is not one of the steps used when determining site
selection for a delivered service?
a. | Mathematically represent a service area | b. | Establish a service
goal | c. | Deterministic simulation | d. | List potential sites and determine relationship
of sites to demand |
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8.
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In an outsourcing decision, looking at only wage rate differences can be
misleading because
a. | Transportation costs are ignored | b. | Higher training costs are
ignored | c. | Different tax rates are ignored | d. | All of the
above |
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9.
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Diseconomies of scale are
a. | Collections of resources brought together at one geographic
location | b. | Quantities of goods and services produced in a given location | c. | Used to determine
market accessibility | d. | Increases in the unit cost of output that occur
when production volumes increase too much |
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10.
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Factors such as mangers’ preferences, services and taxes, available
transportation systems, banking services and environmental impacts would be most closely
related to which level of the facility location hierarchy?
a. | Global (National) location | b. | Regional location | c. | District or
community location | d. | Local site
selection |
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11.
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The quantitative location model that seeks to determine a minimum-cost
distribution plan that satisfies all demands at warehouses while ensuring that shipments from
manufacturing plants do not exceed the available supplies is?
a. | Scoring model | b. | Center-of-gravity method | c. | Transportation
model | d. | Network location model |
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12.
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When selecting a transportation service, the mode that is most accessible
is
a. | Rail | b. | Truck | c. | Air | d. | Water |
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13.
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The three ways a facility can be focused are
a. | Market, product, process | b. | Customer, service, good | c. | Operation, facility,
network | d. | Layout, location, aisle |
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14.
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The strategic capabilities of an international network of facilities can derive
from all but one of the following
a. | Strategic targets accessibility | b. | Thriftiness ability | c. | Operations
mobility | d. | Teaching ability |
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15.
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Which facility types are missing from the following list: offshore, server,
contributor and outpost?
a. | Network and division | b. | Scope and scale | c. | Process and
product | d. | Source and lead |
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