Name: 
 

Chapter 3 Preparing to sell



Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

1. 

What is the sales cycle?
a.
A system for route planning for salesmen
b.
The sequence of events which lead to a sale
c.
Preparation for selling
 

2. 

What is meant by prospecting?
a.
Identifying potential buyers
b.
Making a first sales call
c.
Opening a sales meeting
 

3. 

What is a potential buyer who is willing to hear a sales presentation called?
a.
A prospect
b.
A customer
c.
A lead
 

4. 

Calling on someone without a prior appointment is called:
a.
Prospecting
b.
Lead generation
c.
Cold calling
 

5. 

What is the difference between a lead and a qualified lead?
a.
A qualified lead is prepared to listen
b.
A qualified lead has the ability to pay
c.
A qualified lead has a need for the product
 

6. 

Which of the following is NOT a category of salesperson?
a.
Productive worrier
b.
Bystander
c.
Amateur
 

7. 

What is a silent seller?
a.
A telesales operator
b.
A folder containing sales aids
c.
A feature of the salesperson’s appearance
 

8. 

A system in which the salesperson starts the day by driving out to a specified area and then calls on customers within that area is called:
a.
Hopscotch system
b.
Petal system
c.
Circle system
 

9. 

If the average sale is worth £3,600, the closing rate is 1 in 3, and the appointing rate is 1 in 5, how many cold calls would a salesperson need in order to bring in £14,400?
a.
20
b.
60
c.
120
 

10. 

If the average sale is worth £3,600, the closing rate is 1 in 3, and the appointing rate is 1 in 5, how much is each cold call worth?
a.
£240
b.
£50
c.
£480
 



 
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