Multiple Choice
Identify the
letter of the choice that best completes the statement or answers the question.
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1.
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Which
of the following is NOT part of job analysis? a. | Motivation | b. | Type of selling
job | c. | The environment
within which the job operates | | |
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2.
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Which
of the following describes an extrovert salesperson? a. | Likes
travelling, does not like working with orders | b. | Does not like
travelling, but is likeable | c. | Likes selling, training, recruiting and entertaining clients
but does not like working with orders | | |
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3.
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Which
of the following does NOT relate to sales success? a. | Emotional
stability | b. | Conscientiousness | c. | Extroversion | | |
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4.
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What
is continuance commitment? a. | Loyalty engendered by the need for a
salary | b. | Loyalty engendered by the work itself and liking for
colleagues | c. | Loyalty engendered by a fear of
change | | |
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5.
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What
is self-efficacy? a. | The degree of
skill a person has | b. | The level of confidence an individual has in performing a
specific task | c. | The degree to which a person is able to organise their
work | | |
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6.
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Someone who seeks out people who are not currently looking for a job is
called: a. | A
competitor | b. | A head-hunter | c. | An
agent | | |
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7.
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Tests
of intelligence, aptitude, etc. are collectively known as: a. | Assessment
centres | b. | Psychometric testing | c. | Role
playing | | |
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8.
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What
does OTE stand for? a. | Over-trained executive | b. | Older talented
employee | c. | On-target earnings | | |
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9.
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Which
of the following is NOT part of a job description? a. | Service
tasks | b. | Sales tasks | c. | Aptitude | | |
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10.
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What
is an assessment centre? a. | A group of tests applied to
applicants | b. | A centralised group of people who assess
salespeople | c. | A location where groups of applicants are taken for a day of
testing | | |
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