Name: 
 

Chapter Ten - Creating Competitive Advantage



Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

 1. 

Which of the following is NOT a dimension of strategy?
a.
Process.
c.
People.
b.
Content.
 

 2. 

If marketing is seen as being core to the business’ mission, marketing strategy would happen at:
a.
The functional level.
c.
The industry level.
b.
The business level.
 

 3. 

An organisation in which managers are empowered and are expected to seek out new opportunities would typically experience:
a.
Adaptive strategic change.
c.
Incremental strategic change.
b.
Formal strategic planning.
 

 4. 

The document describing what the organisation is to become in the long term is called:
a.
The mission statement.
c.
The objectives statement.
b.
The vision statement.
 

 5. 

The statement containing the reasons for the organisation’s existence is called:
a.
The mission statement.
c.
The objectives statement.
b.
The vision statement.
 

 6. 

Which of the following is NOT a characteristic of a wicked problem?
a.
It can be solved, albeit with difficulty.
c.
They are unique.
b.
The problem cannot be separated from the solution.
 

 7. 

A firm which devotes all its efforts to one market segment is pursuing:
a.
A full-market strategy.
c.
A single-market strategy.
b.
A total-market strategy.
 

 8. 

Which of the following carries the highest risks?
a.
Early-entry strategy.
c.
First-in strategy.
b.
Laggard-entry strategy.
 

 9. 

Which of the following carries the highest potential gains?
a.
Early-entry strategy.
c.
First-in strategy.
b.
Laggard-entry strategy.
 

 10. 

Discouraging some groups of customers in order to concentrate on a more profitable group is called:
a.
Pruning.
c.
Harvesting.
b.
Demarketing.
 

 11. 

Which of the following is a strategy for failure?
a.
Overall cost leadership.
c.
Differentiation.
b.
Combination strategy.
 

 12. 

A firm which aims to increase customer value by segmenting precisely is said to be pursuing:
a.
A product leadership strategy.
c.
An operational excellence strategy.
b.
A customer intimacy strategy.
 

 13. 

A market leader which moves against other companies before they move against it is following:
a.
A flanking defence.
c.
A counter-offensive defence.
b.
A pre-emptive defence.
 

 14. 

A market challenger strategy in which the challenger seeks out new markets which the leader has not yet discovered is called:
a.
A guerrilla attack.
c.
A bypass attack.
b.
A flanking attack.
 

 15. 

Which of the following is NOT a growth strategy?
a.
Market divestment.
c.
Diversification.
b.
Market penetration.
 



 
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