Name: 
 

Chapter Seven - Marketing Information and Research



Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

 1. 

Research aimed at determining the acceptability of a new product would be classified as:
a.
Consumer research.
c.
Physical distribution research.
b.
Product research.
 

 2. 

If information is collected in an ongoing manner, the method for doing so is called:
a.
Exploratory research.
c.
Marketing information system.
b.
Conclusive research.
 

 3. 

Environmental scanning is an example of:
a.
Exploratory research.
c.
Marketing information system.
b.
Conclusive research.
 

 4. 

Secondary data is:
a.
Data which is collected after collecting primary data.
c.
Data which is of poor quality.
b.
Data which has been collected for another purpose.
 

 5. 

Quantitative data is:
a.
Data which can be expressed numerically.
c.
Data which is of doubtful quality.
b.
Data which is available in large quantities.
 

 6. 

Qualitative data is:
a.
Data which is of high quality.
c.
Data which is not capable of interpretation.
b.
Data which cannot be expressed numerically.
 

 7. 

What is the main drawback of secondary research?
a.
It does not always fit the research problem faced by the firm.
c.
It is unreliable.
b.
It is expensive.
 

 8. 

Marketing a new product in a small geographical area is called:
a.
Geographical marketing.
c.
Test marketing.
b.
Secondary marketing.
 

 9. 

A large group of people who regularly provide information about their purchase behaviour is called:
a.
A panel.
c.
Researchers.
b.
Respondents.
 

 10. 

If a sample is drawn in such a way that every member of the population has an equal chance of being included in the study, this is called:
a.
A convenience sample.
c.
A random sample.
b.
A cluster sample.
 

 11. 

Using a small sample of experts to develop a collective opinion on an iterative basis is called:
a.
Delphi.
c.
Iteration.
b.
Panel system.
 

 12. 

What is the main drawback of self-completion feedback sheets used in restaurants and hotels?
a.
The feedback is often incomplete.
c.
The sheets are often thrown away.
b.
The sample is self-selecting.
 

 13. 

Why do questionnaires use closed questions?
a.
Because such questions are easy to answer.
c.
Because such questions get closer to the problem.
b.
Because such questions are easy to analyse.
 

 14. 

A research method which asks a respondent to say what he or she thinks someone else is thinking is called:
a.
A reactive technique.
c.
A projective technique.
b.
A repressive technique.
 

 15. 

The student’s t-test is a measure of:
a.
The students understanding of statistics.
c.
The effectiveness of a particular question in a questionnaire.
b.
The probability that a relationship has come about by chance.
 



 
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