Name: 
 

Chapter Eight - Communications Theories



Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

 1. 

The intellectual component of attitude is called:
a.
Cognition.
c.
Affect.
b.
Conation.
 

 2. 

The emotional component of attitude is called:
a.
Cognition.
c.
Affect.
b.
Conation.
 

 3. 

The peripheral route to attitude change operates mainly through:
a.
Cognition.
c.
Conation.
b.
Affect.
 

 4. 

Ignoring new information which could disturb a fixed attitude is called:
a.
Stimulus rejection.
c.
Accomodation.
b.
Attitude splitting.
 

 5. 

In the Schramm model of communication, what are the distorting factors?
a.
Noise and culture.
c.
Noise and interference.
b.
Encoding and decoding.
 

 6. 

A sign that represents an object visually is called:
a.
An icon.
c.
A symbol.
b.
An index.
 

 7. 

A word which has the same meaning for everyone is called:
a.
Denotative.
c.
Meaningful.
b.
Connotative.
 

 8. 

The study of sign systems is called:
a.
Syntactics.
c.
Semiotics.
b.
Symbolics.
 

 9. 

The study of the way words relate to reality is called:
a.
Syntactics.
c.
Semiotics.
b.
Semantics.
 

 10. 

The silent communication of movement is called:
a.
Kinetics.
c.
Synthetics.
b.
Syntactics.
 

 11. 

Which of the following is NOT an element of distortion?
a.
Interference.
c.
Lying.
b.
Bias.
 

 12. 

A message which becomes part of the environment is called:
a.
Environmental advertising.
c.
Local advertising.
b.
Ambient advertising.
 

 13. 

What is a push strategy?
a.
A communications strategy which is directed at consumers.
c.
A communications strategy which uses powerful imagery.
b.
A communications strategy which is directed at intermediaries.
 

 14. 

Budgeting by fixing the amount to be spent as a proportion of turnover is called:
a.
Comparitive parity method.
c.
Percentage of sales method.
b.
Marginal approach.
 

 15. 

What does USP stand for?
a.
United Syndicate Proposal.
c.
Urban Sales Person.
b.
Unique Selling Proposition.
 



 
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