Name: 
 

Chapter 2 - How Business Organization Buy



Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

 1. 

What is an initiator?
a.
A type of salesman who initiates first contact with a buyer.
c.
The person in the firm who controls the flow of information.
b.
The person in the buying firm who first recognizes a problem.
 

 2. 

Which of these is NOT a member of the DMU?
a.
Gatekeeper.
c.
Salesperson.
b.
User.
 

 3. 

Which of the following is NOT a risk avoidance tactic used by buyers?
a.
Multisource the order.
c.
Visit the vendor’s operations.
b.
Use an agent.
 

 4. 

Which of the following is NOT an organizational influence on buyers?
a.
Structures.
c.
Technology.
b.
Economy.
 

 5. 

What does OEM stand for?
a.
Original equipment manufacturer.
c.
Open-ended marketing.
b.
Original energy marketer.
 

 6. 

What is a reseller organization?
a.
An organization which sells again to the same company.
c.
An organization which resells goods that have been returned as faulty.
b.
An organization which buys goods in order to sell them to someone else.
 

 7. 

A customer which is involved in maintaining, repairing and overhauling products after they have been sold is called:
a.
An aftermarket customer.
c.
A maintenance customer.
b.
An institutional customer.
 

 8. 

What is a modified rebuy?
a.
A repeat purchase in which the seller makes a better offer.
c.
A situation where the buyer places a repeat order, but with some modifications.
b.
A situation where the seller buys the goods back.
 

 9. 

What is value in use?
a.
A measure of the life of a product.
c.
A price that equates the overall costs and benefits of using one product rather than another.
b.
A measure of the money saved by using a product.
 

 10. 

Which of the following is NOT an approach to evaluating suppliers?
a.
Categorical plan.
c.
Cost-ratio plan.
b.
Economical plan.
 



 
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