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Chapter 10 - Supply-Chain Management



Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

 1. 

Which of the following is NOT true?
a.
Logistics is about transport, physical distribution is about materials handling.
c.
Logistics takes a holistic view, physical distribution is concerned with tactical matters.
b.
Logistics is about moving goods smoothly through the supply chain, physical distribution is about transportation.
 

 2. 

Which of the following is NOT a controllable element in logistics?
a.
Customer service.
c.
Legislation
b.
Warehousing.
 

 3. 

What is the main problem in determining  total distribution costs?
a.
Unpredictability of the environment.
c.
Service levels are difficult to determine.
b.
Different firms are involved in physical distribution.
 

 4. 

What is meant by service level?
a.
The reliability of the service.
c.
The proportion of service relative to physical product.
b.
The cost of the service.
 

 5. 

Which of the following is NOT a reason for effective supply-chain management?
a.
It reduces costs.
c.
It improves relationships between firms.
b.
It improves asset utilization.
 

 6. 

What is meant by the commitment-trust theory?
a.
Networks characterized by commitment and trust engender co-operation.
c.
Commitment by suppliers and trust on the part of buyers means that the relationship is well-established.
b.
Commitment leads to trust, which improves the relationship.
 

 7. 

What is a letter of credit?
a.
A letter which agrees to provide credit for the purchaser.
c.
A list of the particulars of the shipment and the payment to be made.
b.
A letter issued by the importer’s bank, guaranteeing payment.
 

 8. 

Which of the following statements is true?
a.
Airfreight is always cheaper than sea freight.
c.
Air freight is always more expensive than sea freight.
b.
Air freight is always faster than sea freight.
 

 9. 

Which of the following is NOT true?
a.
A bill of lading is proof of ownership.
c.
A bill of lading is a document of possessory title.
b.
A bill of lading is a promissory note.
 

 10. 

What is a tramp steamer?
a.
A ship which does not follow a set route.
c.
A ship which has a different national registry from the nationality of its owners.
b.
A ship which is old and poorly-maintained.
 



 
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