Name: 
 

Chapter 19 - The Future of Business Marketing



Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

 1. 

What are the three trends affecting B2B marketing?
a.
Globalization, politics and the environment.
c.
Globalization, cultural shifts and legislation.
b.
Globalization, rapidly-changing technology and visibility.
 

 2. 

Which of the following is NOT a driver of globalization?
a.
Market factors.
c.
Legal factors.
b.
Cost factors.
 

 3. 

What is meant by pastiche?
a.
A blurring of the divisions between disciplines and a recombination of old ideas.
c.
Erosion of respect for authority.
b.
Dumbing-down of culture.
 

 4. 

Value-based marketing is about:
a.
Creating value for the consumer.
c.
Creating value for the shareholders.
b.
Creating value for the company.
 

 5. 

What is the average life expectancy for a firm?
a.
5 years.
c.
20 years.
b.
50 years.
 

 6. 

What is a sell-side swap?
a.
A barter agreement.
c.
An agreement between vendors to exchange sales contracts in order to increase efficiency.
b.
An agreement from a buyer to sell goods on.
 

 7. 

Which of the following is NOT one of the formative trends of 21st century marketing?
a.
The move from simple to complex transactions.
c.
The move from transactions to solutions.
b.
The move from manual production to automation.
 

 8. 

Which of the following is NOT a feature of postmodernism?
a.
Anti-foundationalism.
c.
Utilitarianism.
b.
Pluralism.
 

 9. 

Reputation management is complicated in the 21st century by:
a.
Increased visibility.
c.
Environmental issues.
b.
Political issues.
 

 10. 

An engineering company which offers a design service for its customers is an example of:
a.
Sell-side swap.
c.
The move from middle man to speculator.
b.
The move from transactions to solutions.
 



 
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