Chapter 8 The challenges to strategic marketing decision makers
Quiz
Adding value to a business in order to increase growth is often done through the use of tangible, owned, often traditional assets that involve:
- Maintaining current levels of production
- Maximising factory capacity
- Minimising the marketing of traditional products
- Closing production lines
There are three marketing approaches to adding value through leveraging the tangible assets of a company, one of these is:
- Production pull marketing
- Resource orientation marketing
- Customer led marketing
- Customer decision intervention
Companies are mainly valued by their:
- Annual turnover
- Number of marketing staff employed
- Size of property holdings
- Tangible assets and resources
When applied correctly a brand should:
- Create value for customers by helping them to make the right purchasing choices
- Inform customers about the wealth of the company
- Direct customers towards a wider variety of products
- Focus the customers attention onto the company behind the brand
Attribute brands are created around functional product or service attributes such as:
- Colour specifications
- Quality specifications and performance
- Uniformity of product
- Availability of choice
Customer brand knowledge and response is dependent upon:
- Strength of traditional sales
- Brand awareness and image
- Product pricing
- Access to direct sales
Success in building a global brand depends on:
- Access to foreign markets
- An unusual brand image
- External (uncontrollable) and internal (controllable) factors
- A distinct mono-culture identity
In managing the intellectual property of an organisation the task of marketing is to:
- Protect the organisation from takeovers
- Communicate with the competition
- Maximise the benefits that accrue from patents and copyrights
- The marketing department should not be involved in this aspect of the organisation
The strategic role of intellectual property is in:
- Developing new markets
- Protecting the market position of the company
- Changing the organisations image
- Building the reputation and image of an organisation
For small firms the patenting of ideas can inadvertently:
- Tell competitors how to copy their ideas
- Inhibit the growth of the company
- Reduce the investment into new developments
- Reduce the need for marketing expertise