Chapter 11 Adding stakeholder value through the extended organisation

For most organisations the key determinant for a sustainable business model is:
1. Loyal customers
2. Financial backing
3. Manufacturing facilities
4. An efficient and effective supply chain
With e-commerce, sourcing from the supply chain can more effectively be done:
1. Just-in-time
2. Next day
3. Before the next invoice arrives
4. Within the week
In the ‘route to market’ framework distributors dealers and retailers are known as:
1. Partners
2. Chain members
3. Intermediaries
4. Relationships
Cutting out the middleman to form a direct relationship is known as:
1. Direct sale
2. Supply direct
3. Re-direction
4. Disintermediation
Exploiting a successful business formula can be done through:
1. Sharing
2. E-commerce
3. Franchising
4. Marketing mix
When a company decides that shared ownership of a specially set up company for marketing and manufacturing is the most appropriate method of targeting a new customer segment they enter a:
1. Joint venture
2. Partnership
3. Contract
4. Takeover
By locating facilities overseas a company can:
1. Reduce tax bill
2. Enter global markets
3. Save cost
4. Adapt to new cultures
Companies that combine value chain activities for the purpose of competitive advantage form:
1. Strategic bonds
2. Strategic business
3. Strategic contracts
4. Strategic alliances
Intermediate access to a trained labour force, existing customer and supplier contracts, a recognised brand and an established distribution network that forms an immediate source of revenue are elements of:
1. Takeovers
2. Business partnership’s
3. Acquisition’s
4. New ventures
When a firm has an equity stake in another firm this is known as a:
1. Reciprocal share holding
2. Stakeholder
3. Profit share holding
4. Reciprocal stakeholder

Chapter 11 Adding stakeholder value through the extended organisation

Quiz