Name: 
 

chapter 8



Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 

Specific measures that are used to judge marcoms effectiveness are also called ____.
a.
variables
b.
metrics
c.
coefficients
d.
models
e.
variances
 

 2. 

Whatever the measure chosen, any effort to meaningfully assess marcoms performance necessitates having data that are ____.
a.
short-term and long-term
b.
communication-based and sales-based
c.
representative and normal
d.
normal and bi-modal
e.
reliable and valid
 

 3. 

A brand’s ____ represents the key feature, benefit, or image that it stands for in the target audience’s collective mind.
a.
logo
b.
name
c.
positioning
d.
placement
e.
semiotics
 

 4. 

The central idea that encapsulates a brand’s meaning and distinctiveness vis-a-vis competitive brands is known as a ____.
a.
positioning statement
b.
summary statement
c.
constructive process
d.
sign
e.
symbol
 

 5. 

A brand positioned in terms of ____ needs attempts to provide solutions to consumers’ current consumption-related problems or potential problems by communicating that the brand possesses specific benefits capable of solving those problems.
a.
experiential
b.
symbolic
c.
functional
d.
rational
e.
emotional
 

 6. 

Sun Microsystems recently introduced a new desktop computer. The headline of their two-page advertisement in Business Week reads, “The World’s Most Powerful Desktop for the Price of a PC.” This statement is an appeal to a consumer’s ____.
a.
emotional needs
b.
symbolic needs
c.
qualitative needs
d.
functional needs
e.
experiential needs
 

 7. 

An ad for a hair-colouring brand features a famous actress telling potential customers that they should use the relatively costly brand “because you’re worth it.” This brand’s concept is aimed at consumers' ____ needs.
a.
functional
b.
symbolic
c.
experiential
d.
hedonic
e.
ego
 

 8. 

Revising a brand’s positioning is known as ____.
a.
refocusing
b.
realigning
c.
repositioning
d.
shifting
e.
innovating
 

 9. 

In reality, consumers pay attention to ____ of marcoms stimuli
a.
a large proportion
b.
all
c.
half
d.
a small portion
e.
most
 

 10. 

Research shows that ____ reduces message effectiveness.
a.
spending
b.
duration
c.
intensity
d.
clutter
e.
novelty
 



 
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