Name: 
 

ch15



Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 

The ultimate goal of integrated marketing communications is to ____.
a.
increase brand awareness
b.
affect the behavior of the targeted audience
c.
learn how to outsell the competition
d.
lower production costs
e.
All of these are correct.
 

 2. 

A key feature of IMC is that the process should ____.
a.
use an “inside-out” approach
b.
be restricted to only one or a select number of communication media
c.
use the same media to reach all target audiences to improve efficiency
d.
start with the customer or prospect and then work back to the brand communicator in determining the most appropriate messages and media
e.
utilise the same communication media over time
 

 3. 

Which of the following is not one of the conceptualisations against which Novak and Phelps suggest that IMC is based upon?
a.
Integrated communication
b.
Co-ordinated marketing communications
c.
One-voice marketing communications
d.
Holistic marketing communications
e.
All the above are correct
 

 4. 

Many advertising analysts argue that ____ objectives are the only legitimate objectives for advertising.
a.
sales
b.
market share
c.
profit
d.
communications
e.
value added
 

 5. 

Which one of the following should a client assume primary responsibility for during the advertising-planning process?
a.
the advertising objective
b.
a statement of the brand's value proposition
c.
the finished advertisements
d.
the budget recommendation
 

 6. 

Stories supplied by the advertiser about their brands to media outlets as part of their overall integrated brand promotion effort are called:
a.
cinescope
b.
brand recall
c.
push stories
d.
inter-intelligence
e.
pull stories
 

 7. 

According to Eagle and Kitchen, by the turn of the century ____.
a.
most practitioners saw IMC as an emerging discipline
b.
most practitioners saw IMC as a fully formed concept
c.
IMC had become the norm
d.
IMC was not even acknowledged as an option
 

 8. 

‘One-voice marketing communications’ is concerned with: ____.
a.
integration which creates a clear, consistent image, position, message and theme across all marcoms disciplines
b.
the creation of both brand image and a behavioural response from marcoms materials
c.
the association of integration with the concepts of co-ordination to produce an holistic campaign
d.
grounding communications activities within a single, clearly defined objective position
 

 9. 

Total IMC is only achievable when ____.
a.
Marketing departments are placed under the dominant control of a singe individual
b.
supply agencies become reactive to the needs of the organisation and accept direction without question
c.
all external agencies, outsourcing providers and partners work together with the organisation
d.
all of the above are in place
 

 10. 

Irritation with repeated messages can lead to ____.
a.
resistance
b.
wearout
c.
negative responses
d.
disloyalty
e.
exhaustion
 



 
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