Name: 
 

ch17



Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 

Inter organisation trade is most commonly referred to as ____ marketing.
a.
B2C
b.
B2B
c.
B2G
d.
C2B
e.
C2C
 

 2. 

B2B markets might be relatively complex and have fewer customers, but those customers are ____.
a.
more price conscious
b.
higher spending
c.
lower spending
d.
price insensitive
 

 3. 

The main communications tool of B2B marketing is ____.
a.
advertising
b.
personal selling
c.
direct marketing
d.
sales promotion
e.
point of purchase
 

 4. 

Many business buying decisions are based upon ____.
a.
availability
b.
longevity
c.
trust
d.
accessibility
 

 5. 

In B2B markets, delivery times are ____.
a.
usually negotiable
b.
fixed at the point of order but will be subject to change at a later date
c.
critical
d.
secondary to quality
 

 6. 

A ____ strategy consists of manufacturers directing advertising and promotion at the consumers.
a.
strategic channel
b.
forced channel
c.
planned
d.
push
e.
pull
 

 7. 

Trade promotions are most effective when ____.
a.
they are used during off-peak seasons
b.
they generate immediate sales
c.
viewed from a long term perspective
d.
they maximise the retailer’s efforts and cost
e.
they are constant throughout the year
 

 8. 

Which of the following is FALSE regarding trade allowances?
a.
One objective is to increase consumer retail sales of the manufacturer's brand.
b.
Retailers usually pass along to consumers the discounts they receive from manufacturers.
c.
An objective is to increase purchases of the manufacturer's brand by wholesalers and/or retailers.
d.
Most manufacturers rate the value of trade allowances as fair or poor.
e.
Most retailers think that trade promotions should serve to increase sales and profits of entire product categories without concern for whether a manufacturer’s specific brand benefits from the trade promotion.
 

 9. 

Which of the following is NOT a form of trade allowance?
a.
off-invoice allowance
b.
bill-back allowance
c.
push money
d.
slotting allowance
e.
all of the above are forms of trade allowances
 

 10. 

Which of the following is NOT true regarding slotting allowances?
a.
They are a form of bribery.
b.
In certain respects, they are a legitimate cost of doing business.
c.
They are an entry fee for getting a new brand into a grocery chain's distribution centre.
d.
They are also called stocking allowances or street money.
e.
Fees are consistent across retailers.
 



 
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