Chapter 5 Marketing research for customer insight
Quiz
We have referred to Mailmonitor, DART and MMS. These are
- Consortia of direct marketing companies sharing transactional data
- Examples of Geolifestyle databases
- Consumer panels that provides information on mailings received from different companies by panel members
- Geodemographics
The Cartoon Completion Test is an example of
- omnibus survey
- continuous research
- projective test
- consumer panel
Which of the following measures changes in physical response (eg perspiration or heart rate changes) as a reflection of emotional response
- set meter
- T-scope
- psychogalvanometer
- omnibus survey
Which of the following is true of observational techniques
- the respondent must be aware that the research is taking place
- interviewer bias can creep in
- there may be problems of modified behaviour
- observation is really only of value in exploratory research
Which of the following is an example of continuous research
- omnibus survey
- retail audit
- ad hoc research
- conclusive research