Chapter 13 Customer reactions and the regulation of data-driven marketing
Quiz
Information Privacy refers to concern over
receiving too much direct marketing
the relevance of direct marketing
what happens to personal details
accuracy of personal details
Physical Privacy refers to
receiving too much direct marketing
the relevance of direct marketing
what happens to personal details
accuracy of personal details
The ‘legalist’, the manager who works to the letter of the law but doesn’t worry about wider ethics, was one of the types found by
Lazer
Lavidge
Carrol
Martin
The ‘paradox’ which is described as consumers being, on the one hand, comfortable with DM and engaging with it and on the other hand cynical about its intentions is the
Knowledge
Comfort
Targeting
Control
The type of viral communication that might explain copy cat murders or suicides is