Chapter 2: Stakeholder management

Minimal social responsibility focuses on contractual stakeholders and mainly takes economic and legal considerations into account.
1. True
2. False
Crisis management focuses on routine problems that occur frequently throughout the business life cycle.
1. True
2. False
Companies intuitively know how to communicate effectively to stakeholders during and after a disaster.
1. True
2. False
A stakeholder orientation includes all of the following activities except:
1. generating data about stakeholder groups
2. assessing the firm's effects on stakeholder groups
3. distributing stakeholder information throughout the firm
4. minimizing the influence of stakeholder information on the firm
Stakeholders are considered more important to an organization when:
1. they can make use of their power on the organization
2. they do not emphasize the urgency of their issues
3. their issues are not legitimate
4. they can express themselves articulately