Chapter 5: The behavioural context

One key to successful ethics training is to eliminate the belief that unethical behaviour is ever justifiable.
1. True
2. False
Front-line employees have the ultimate responsibility of establishing the ethical tone of the entire organization.
1. True
2. False
To be successful, business ethics training programs need to:
1. focus on personal opinions of employees.
2. be limited to upper executives.
3. educate employees on formal ethical frameworks and models of ethical decision making.
4. promote the use of emotions in making tough ethical decisions.
Most companies begin the process of establishing organizational ethics programs by developing:
1. ethics training programs.
2. codes of conduct.
3. ethics enforcement mechanisms.
4. hidden agendas.
For referent power to be effective, what must exist between individuals in the relationship?
1. Antipathy
2. Rivalry
3. History
4. Empathy