Name: 
 

Kelly Ch 9



Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 

Select the type of relationship that is described below:

A link between workers in advisory positions and other employees - use their specialised expertise to support the efforts of line employees who may chose to act on the advice given

a.
Staff
c.
Line
b.
Functional
d.
Lateral
 

 2. 

Select the type of relationship that is described below:

a situation where specialists have the authority to insist that employees implement their instructions concerning a particular issue


a.
Staff
c.
Line
b.
Functional
d.
Lateral
 

 3. 

Select the type of relationship that is described below:

The links that exist between managers and staff whom they oversee directly

a.
Staff
c.
Line
b.
Functional
d.
Lateral
 

 4. 

Select the incorrect statement
a.
A functional relationship is where staff department specialists have the authority to insist that line managers implement their instructions concerning a particular issue
b.
Lateral relationships is where  specialists have the authority to insist that line managers implement their instructions
c.
Staff employees are workers who are in advisory positions
d.
Employees may be related to one another in a variety of ways
 

 5. 

Select the item that best defines hierarchy
a.
The number of levels of authority
b.
The number of managers reporting to another manager
c.
The form of organization structure
d.
The degree to which the authority to make certain decisions is located at the top
 

 6. 

Match the label with the description:

“The degree to which an organization lays down common rules and procedures”

a.
Standardization
c.
Formalization
b.
Specialization
d.
Centralization
 

 7. 

Match the label with the description:

“The degree to which the authority to make certain decisions is located at the top of the management hierarchy”

a.
Standardization
c.
Formalization
b.
Specialization
d.
Centralization
 

 8. 

Common forms of organization design are represented as options.

Which form would be more appropriate for companies offering similar products, using similar technology, with few products or customers.
a.
International division structure
c.
Global product
b.
Global functional
d.
Global Area
 

 9. 

Which term best describes organization in a transnational?
a.
Bureaucracy
c.
Hierarchy
b.
Heterarchy
d.
Global
 

 10. 

Select the best label for the company described:

“decentralisation is emphasised to achieve differentiation”
a.
Multinational
c.
International
b.
Global
d.
Transnational
 

 11. 

Select the best label for the company described:

“designed to transfer parent company knowledge and expertise to foreign markets but not so centralised ”
a.
Multinational
c.
International
b.
Global
d.
Transnational
 

 12. 


The Global form is preferred when:
a.
the pressure for local responsiveness is strong and the pressure for global integration is strong
b.
the pressure for local responsiveness is weak and the pressure for global integration is strong
c.
the pressure for local responsiveness is strong and the pressure for global integration is weak
d.
the pressure for local responsiveness is weak and the pressure for global integration is weak
 

 13. 


The Transnational form is preferred when:
a.
the pressure for local responsiveness is strong and the pressure for global integration is strong
b.
the pressure for local responsiveness is weak and the pressure for global integration is strong
c.
the pressure for local responsiveness is strong and the pressure for global integration is weak
d.
the pressure for local responsiveness is weak and the pressure for global integration is weak
 

 14. 

Which of the following is not a formal control mechanism?
a.
bureaucracy
c.
structure
b.
codes of conduct
d.
socialisation
 

 15. 

Which control type should be preferred for the situation described:

Goal congruence is strong/ environmental turbulence is strong
a.
Clan control
b.
Bureaucratic control
c.
Diagnostic (with central involvement) and technical controls
d.
Formal Belief systems and diagnostic controls for self regulation
 



 
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