True/False
Indicate whether the sentence or statement is true
or false.
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1.
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Research shows that whilst working hours across Europe are falling, certain key
employees are working longer and more intensively than ever.
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2.
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Unlike the other models of people management, the Warwick model includes six factors
that all impact on how people management is practiced.
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3.
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Boxall and Purcell suggest that people management ‘belongs’ to specialist
staff because line managers are inevitably too busy achieving operational objectives to worry about
people issues.
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4.
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Research indicates that over 50% of management level respondents said that their
psychological contract as employees had been broken by their employer.
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5.
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People planning is about meeting the current needs of the organization as the long
term strategic plans are never in enough detail to allow people issues to be
identified.
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6.
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Employee involvement is intended to maximise the level of commitment to the business
from employees.
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7.
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Gossip and rumour frequently have a higher credibility than formal channels of
communication because they are not subject to editing or filtering by managers.
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8.
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In
the text insidious stress is described as originating inside the organization but the primary effects
on the individual are said to lie outside it.
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9.
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The
survivor syndrome is described in the text as reflecting the stress experienced by
those individuals who survive some traumatic event perhaps originating from a feeling of happiness
and gratitude at being ‘spared’ compared to colleagues.
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10.
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Managers only take an interest in stress because the law requires them to assess risk
to employee health or face heavy penalties.
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Multiple Choice
Identify the
letter of the choice that best completes the statement or answers the question.
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11.
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Bratton and Gold (2003) suggest that there are a number of important features which
challenge managers in their search for the high performance organization based on the psychological
contract. Which one of the following is NOT one of the features that they identify? a. | it reaffirms the
notion of the employment relationship being based on exchange | b. | it is based upon
the social and economic context; leadership; communication and human resource
practice | c. | organizations do not communicate with one
voice | d. | it reaffirms the notion of the employment relationship being
based on the formal contract | | |
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12.
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Schuler and Jackson, identified two basic people management strategies, the authors
then go on to identify policy areas for planning, staffing, appraising, compensating and development,
each. Which of the following is NOT one of the policies that might be adopted under their innovation
strategy? a. | high salary
levels | c. | high levels of
job security | b. | medium levels of participation | d. | broad range of benefits | | | | |
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13.
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It is
relatively easy to change the psychological contract because it is: a. | based on local
working relationships between managers and subordinates | b. | written down and
so can be examined in negotiation between the parties | c. | to the
psychological benefit of employees to co-operate with managers | d. | based on
psychology and so avoids arguing over money in exchange for change | | |
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14.
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Beckett-Hughes (2003) offers 10 tips on how to become an employer of choice. Which one
of the following is NOT in her list? a. | create a coaching culture | c. | offer fixed benefits for each level | b. | be realistic and
market driven | d. | create the right
psychological contract | | | | |
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15.
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PTSD
stands for which of the following? a. | post traumatic stress disease | c. | positive traumatic stress disorder | b. | post training
stress disorder | d. | post traumatic
stress disorder | | | | |
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16.
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Bratton and Gold (2003) report a number of sources which suggest that the proportion
of all workplaces with some form of consultative committees: a. | remained
constant between 1984 and 1998 | b. | fell between 1984 and 1998 | c. | increased
between 1984 and 1998 | d. | remained unchanged between 1984 and
1998 | | |
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17.
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One
of the following is NOT an effect that would be encountered by an organizational as a result of the
stress levels experienced by employees, which is it? a. | time
management | c. | withdrawal | b. | performance | d. | attitude | | | | |
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18.
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Sparks et al (2001) identify a number of contemporary issues that face managers
in seeking to achieve organizational objectives whilst paying attention to employee well-being. Which
one of the following is NOT one of the issues that they identify? a. | managerial
style | c. | work
patterns | b. | control at work | d. | job insecurity | | | | |
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19.
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In
Finland more than what percentage of workers experience stress related
symptoms?
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20.
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Which
one of the following is NOT a strategy that might be adopted by an organization in an attempt to
manage stress? a. | biofeedback | c. | personnel
policies | b. | culture design | d. | involvement and communication | | | | |
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