True/False
Indicate whether the sentence or statement is true
or false.
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1.
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highest level of need in Maslow's hierarchy of need theory is the need for
self-actualization.
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2.
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Organizations get the performance they reward, not the performance they
want.
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3.
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Motivation is the arousal, direction and persistence of behaviour.
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4.
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Employee motivation affects productivity, and part of a manager's job is to channel
motivation toward the accomplishment of organizational goals.
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5.
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Monetary rewards are a type of intrinsic reward.
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6.
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Herzberg's two-factor theory divides work-related needs into two categories: hygiene
factors and reward factors.
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7.
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The
first two groups of needs in Aldefer's ERG theory are external and relatedness.
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8.
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Process theories emphasize the needs that motivate people.
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9.
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Maccoby’s social theory of motivation argues that concepts such as
trust, caring, meaning, self-knowledge and dignity should be incorporated into a new
motivation theory.
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10.
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Physiological needs are the most basic human physical needs, which are reflected in
the workplace as needs for adequate heat, air, and base salary.
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Multiple Choice
Identify the
letter of the choice that best completes the statement or answers the question.
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11.
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Which
of the following is NOT one of the needs in the motivation theory developed by
Alderfer? a. | growth
needs | c. | social
needs | b. | relatedness needs | d. | existence needs | | | | |
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12.
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Which
of the following is NOT a content theory of motivation? a. | Herzberg’s
two-factor theory | c. | McClelland’s acquired needs theory | b. | Maslow’s
hierarchy of needs theory | d. | Locke’s
goal theory | | | | |
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13.
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Which
of the following is NOT one of the levels within Maslow’s theory of motivation? a. | society
needs | c. | self-actualization needs | b. | physiological needs | d. | esteem needs | | | | |
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14.
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Which
of the following is one of the hygiene factors identified by Herzberg? a. | responsibility | c. | advancement | b. | working conditions | d. | recognition | | | | |
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15.
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Which
one of the following is NOT one of the three key elements in Vrooms model of expectancy theory in work
motivation? a. | instrumentality | c. | valance | b. | responsibility | d. | expectancy | | | | |
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16.
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Which
of the following is NOT one of the ways in which equity (or balance) could be restored in Adams’
equity theory of motivation? a. | influencing others | c. | maintaining perception of equity | b. | leaving the
situation | d. | changing
inputs | | | | |
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17.
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Hofstede developed a model of culture based upon a framework consisting of four
elements. Which of the following is NOT one of the elements in his model? a. | femininity | c. | masculinity | b. | power distance | d. | individualism–collectivism | | | | |
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18.
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All
but one of the following is part of the definition of high performance working. Which is the odd one
out? a. | Use of
self-managed work teams | b. | Customer and continuous improvement
focus | c. | Support for organizational and individual
learning | d. | Viewing employees as the major resource to be carefully
managed | | |
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19.
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Ouchi
suggested that a Theory Z existed in relation to how people could be motivated at work. It was
extended from McGregor’s Theories X and Y, suggesting that Theory Z organizations would tend
towards the Japanese profile. Which one of the following is NOT part of the Japanese profile
identified by Ouchi? a. | collective responsibility | c. | slow promotion | b. | specialized
careers | d. | lifetime
employment | | | | |
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20.
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In
the goal theory of motivation there are a number of issues surrounding the notion of goal setting
and feedback that can significantly influence the outcome. Which one of the following is NOT one of
the three identified in the text? a. | Goals that are not very difficult to achieve are more likely to
be achieved than difficult ones | b. | The completion requirement (finish date) should be
specific | c. | Goals that are more difficult to achieve are more likely to be
achieved than easy ones | d. | The more specific the goal the more likely it is to be
achieved | | |
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