Name: 
 

Martin - Organizational Behaviour Chapter 14



True/False
Indicate whether the sentence or statement is true or false.
 

 1. 

Winner identifies ‘apparatus’ as one of the three general applications of the term technology refers to it as the physical apparatus or materials that are necessary for the achievement of tasks.
 

 2. 

Fox describes social technology as the social and behaviour shaping devices of structure, control, co-ordination, motivation and reward systems.
 

 3. 

Political, military, religious and social events can conspire to lose a particular technology.
 

 4. 

Although decisions relating to technology are taken by people it is not possible for it to be used to support their objectives.
 

 5. 

Continuous process industries reflect operations where there is a need to provide continuous customer service 24 hours each day for 52 weeks of the year.
 

 6. 

Organismic structures are organizations in which the prevailing technology undergoes rapid change and so they display a lack of specific job definition and clear hierarchy as they are subject to almost continuous adaptation.
 

 7. 

According to Thompson, ‘intensive’ technologies revolve around skill in an attempt to provide a personal level of service within a standardized framework.
 

 8. 

The Aston Studies identified three categories of technology: procedure, materials and know-how.
 

 9. 

Thompson defines alienation as “Work performed under conditions in which the worker is estranged from his or her own activity in the act of production, though the sale of labour power and the subordination of skills and knowledge to the capitalist, or other external social forces.”
 

 10. 

In the use of cellular manufacturing methods a cell becomes a micro production unit dedicated to the production of a small range of products, thereby allowing a high level of expertise, flexibility and efficiency to develop.
 

Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

 11. 

Winner identifies three general applications of the term technology. Which one of the following is NOT one of them?
a.
system
c.
apparatus
b.
Organization
d.
technique
 

 12. 

Clark et al. introduced an approach based on the notion of an engineering system. Their definition begins with the view that technology encompasses aspects of hardware, software, engineering principles and the functional configuration of components categorised under two headings. Which ONE of the following are the headings that they use?
a.
material elements and techniques
b.
primary elements and social techniques
c.
social techniques and apparatus
d.
primary elements and secondary elements
 

 13. 

The text states that there are four major implications that emerge from a historical perspective on technology. Which ONE of the following is not from that list?
a.
erratic
c.
loss
b.
holistic
d.
experience
 

 14. 

Woodward defined technology in terms of the approach to production activity. This she split into three categories. Which one of the following is NOT from her model?
a.
continuous process
c.
large batch or mass production
b.
service providers
d.
unit or small batch
 

 15. 

Burns and Stalker studied change in electronics and traditional manufacturing organizations and identified two different types of work organization. Which ONE of the following reflects these approaches?
a.
mechanistic structures and organismic structures
b.
continuous process and mass production
c.
unit and Large batch structures
d.
organismic structures and mass production
 

 16. 

According to Gaither there are a number of benefits of a cellular approach to production activity. Which one of the following is NOT a benefit identified by Gaither?
a.
production is easier to automate
b.
machine changeovers are automatic
c.
training periods for workers are shortened
d.
parts can be made faster and shipped more quickly
 

 17. 

Friedman and Cornford use which ONE of the following terms to suggest that computer innovations are as much a function of the user as they are the original designer?
a.
interactive
c.
reactive
b.
automated
d.
autogenerative
 

 18. 

The impact of change on the ways that technology and work interact is experienced in a number of areas of organizational activity and the ext discusses a number of these areas. Which of the following is NOT discussed in that context?
a.
translation
c.
fashion
b.
economic activity
d.
internationalism
 

 19. 

There are several aspects to the relationship between control and technology. Which one of the following is NOT discussed in the text in that context?
a.
adaptation
c.
intention
b.
development
d.
access
 

 20. 

The development of new technology in administrative activity has concentrated on three main areas. Which of the following is NOT one of these areas?
a.
integration
c.
virtual memory
b.
convergence
d.
visibility
 



 
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