Name: 
 

Martin - Organizational Behaviour Chapter 15



True/False
Indicate whether the sentence or statement is true or false.
 

 1. 

The deterministic approach holds that structure is either a function of technology or that situational and environmental factors determine structure.
 

 2. 

Weber described bureaucracy in terms of a machine analogy, with advantages to be gained in administration similar to the benefits in manufacturing through the application of machines.
 

 3. 

Gouldner introduced the idea that there existed four different types of bureaucracy.
 

 4. 

The contingency model is very useful for explaining the diversity in organizational design that is found to exist. It provides for the forces external to the organization to be mixed with forces internal to the company in the determination of structural form..
 

 5. 

Quinn and Cameron describe six organizational lifecycle phases, including the entrepreneurial phase and the elaboration phase.
 

 6. 

Organization structures based on product require that the activities within the organization are categorized according to the use to which they will be put.
 

 7. 

One of the advantages of a product structure is that depending upon career development patterns, budgetary and incentive arrangements, it is possible that business unit managers will concentrate on short-term results.
 

 8. 

In the shamrock organization are the four different categories of employee, each organized, managed and rewarded differently
 

 9. 

One advantage of the process-based structure is that because of specialization individuals develop a high level of expertise in their particular discipline.
 

 10. 

The virtual organization is a metaphor for an organization that is capable of delivering more than its resources would allow.
 

Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

 11. 

The purpose of organization design is to
a.
draw an organization chart
c.
lay out the organization structure
b.
select a structure to fit a purpose
d.
flatten the organization structure
 

 12. 

Which of the following is NOT one of the main disadvantages of the process-based structure identified in the text?
a.
co-ordination
c.
growth
b.
succession
d.
clarity
 

 13. 

The most commonly found forms of international activity as discussed in the text include all but one of the following, which is the odd one out?
a.
agents
c.
selling
b.
licensing
d.
franchising
 

 14. 

The shamrock organization as described in the text contains all but one of the following elements, which is the odd one out?
a.
functional flexibility
c.
flexible labour force
b.
contractual fringe
d.
professional core
 

 15. 

Which of the following is NOT one of the ways in which consensual organizations can be differentiated?
a.
Authority
c.
Span of control
b.
Social relations
d.
Social control
 

 16. 

Child suggested six components necessary for the creation of an organization structure. Which of the following is NOT one of them?
a.
reporting relationships
c.
procedures
b.
authority
d.
task
 

 17. 

Which of the following is NOT one of the response options to organizational decline as proposed by Whetten?
a.
reacting
c.
defending
b.
generating
d.
previewing
 

 18. 

All of the following are major disadvantages of the matrix structure EXCEPT
a.
enlarged tasks for employees
b.
managers spend much time resolving conflict
c.
the confusion caused by the dual chain of command
d.
the power imbalance that can result between the sides of the matrix
 

 19. 

Which of the following is NOT identified in the text as being among the most important decision areas that can influence the structure of an organization?
a.
formalization
c.
centrality
b.
orientation
d.
job design
 

 20. 

Which one of the following is NOT among the main advantages of a product structure as identified in the text?
a.
Change
c.
acquisition and divestment
b.
short-term perspective
d.
evaluation
 



 
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