True/False
Indicate whether the sentence or statement is true
or false.
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1.
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The
early study of management as we know it today began with what is now called the industrial
revolution.
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2.
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Frederick W. Taylor developed Scientific Management and emphasized the fourteen
principles of management that should guide managerial behaviour.
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3.
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Weber, Fayol and Barnard were early advocates of administrative management that
emphasized the importance of organizing work and that organizations were examples of co-operative
systems.
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4.
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A key
belief of the human relations movement is that satisfied workers are more productive.
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5.
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Evidence found in the area of the river Euphrates and dating from 3500 BC suggests
that organizations existed that were not based on the family unit.
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6.
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Marco
Polo brought back to Rome many new ideas from his travels to the Far East including the notion that
ten was a useful number of subordinates for any manager to control.
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7.
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Forced labour as a form of slavery can still be found in parts of the world
today.
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8.
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A
member of Generation X is most likely to be more loyal to the organization than to his own career and
profession.
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9.
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Machiavelli wrote about the political aspects of being a ruler in Italy during the
Middle Ages.
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10.
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With
the rise in factory work during the Industrial Revolution some people sought to control their working
lives by breaking the machinery they were forced to use. They became known as wreckers.
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Multiple Choice
Identify the
letter of the choice that best completes the statement or answers the question.
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11.
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3.
Which of the following points were not identified by Lane (1934) as being important management and
organizational topics that had been developed by the Venetians in the Middle Ages? a. | accounting
practice | c. | people
management | b. | warehousing | d. | management | | | | |
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12.
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Which
of the following is not likely to be a characteristic of the new work environment as it evolves in
the 21st century? a. | increased competition | b. | replacement of
command and control models of management | c. | increase in need to focus on needs of
customer | d. | none of the above | | |
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13.
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Which
of the following, according to the open systems model, would be part of the transformation process
for a business? a. | new employees
waiting to start work | c. | cash in the
bank | b. | raw
materials | d. | training | | | | |
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14.
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According to the systems theory, a beautician at a hair salon would be
a(n) a. | output. | c. | input. | b. | environment. | d. | transformation process. | | | | |
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15.
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Under
the open systems model, which of the following would be classified as input for Coca-Cola,
Inc.? a. | employee
wages | c. | water | b. | profit | d. | employee satisfaction | | | | |
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16.
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A
significant contribution of Chester Barnard was the concept of a. | bureaucracy. | c. | total quality
management. | b. | organization as a co-operative
system | d. | traditional
theory of authority. | | | | |
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17.
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9. Bureaucratic organizations approach was a subfield
within ____. a. | administrative
management | c. | scientific
management | b. | systems theory | d. | human relations school | | | | |
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18.
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Which
of the following is not one of the characteristics of the critical perspective on the study of
organizations? a. | reflexive. | c. | supports the
status quo. | b. | embedded. | d. | multi-dimensional. | | | | |
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