True/False
Indicate whether the sentence or statement is true
or false.
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1.
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One
way for a person to capitalize upon the halo effect would be to develop one positive attribute such
as oral communication skills.
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2.
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When
Paul remarks, "I love my classes this semester," it reflects the cognitive element of
attitude.
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3.
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A
positive attitude towards one's job is called a cognitive attitude.
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4.
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From
attributions viewpoint, if the behavior is in consensus, the perceiver will probably respond to
similar situations in the same way.
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5.
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External factors such as size, contrast and novelty influence the likelihood of
stimulus being selected for attention.
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6.
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Stereotyping involves attributing everyone in a particular category with the
characteristics of a single example.
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7.
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Acceptable employee behaviour is largely defined by managers.
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8.
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Managers have a vested interest in manipulating the attitudes of employees so that
they reflect positive and supportive approach to work.
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9.
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Perception and attitudes have only limited application beyond interpersonal
relationships within organizations.
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10.
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Perception is about making sense of the world around the individual.
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Multiple Choice
Identify the
letter of the choice that best completes the statement or answers the question.
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11.
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In an
interview situation, the interviewer's first impression of the interviewee (or target) is likely to
be based upon: a. | nonverbal cues
of the target | c. | the intentions
of the target | b. | verbal communication by the
target | d. | the target's
physical appearance | | | | |
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12.
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All
of the following are characteristics of the target which might be expected to influence perception
about them EXCEPT: a. | inferred intentions | c. | verbal communication | b. | nonverbal
communication | d. | cognitive
complexity | | | | |
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13.
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The
view that IT workers are techies, nerds, uncool, and boring is an example of the negative effects
of: a. | stereotyping | c. | first-impression
error | b. | selective perception | d. | the self-fulfilling prophecy | | | | |
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14.
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An
achievement-oriented sales representative might attribute his failure to meet a monthly sales quota
to: a. | changing
economic conditions | b. | a short list of prospects provided by the
company | c. | a lack of effort | d. | a cutback in
product advertising | | |
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15.
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My
boss is a fearful person and thus tends to see others as fearful. My boss is
exhibiting: a. | projection | c. | closure | b. | perceptual defense | d. | stereotyping | | | | |
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16.
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If
researchers ignore or shrug off negative feedback about their "smokeless" cigarette, could
be an example of : a. | primacy effect | c. | horns effect | b. | proximity | d. | perceptual
defense | | | | |
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17.
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In
trying to figure out what caused an employee to act a particular way in a particular situation, which
of the following is not a question that might be asked to make causal
attributions? a. | Did others act
the same way in the same situation? | b. | Does this person always act this way in this
situation? | c. | Do others act in different ways in different
situations? | d. | Does this person act differently in different
situations? | | |
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18.
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The
beliefs, feelings, and behavioral tendencies held by a person about an object, event, or person are
called: a. | attitudes | c. | sentiments | b. | intuitions | d. | perceptions | | | | |
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19.
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Because Clarissa has a winning smile, you uncritically accept her technical
suggestions. Your perception is being influenced by a. | the halo
effect. | c. | stereotyping. | b. | perceptual defense. | d. | expectancy. | | | | |
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20.
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A
person who says "I've failed because of bad luck" is best described as
exhibiting a. | an external
locus | c. | Proximity | b. | an internal locus | d. | projection. | | | | |
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21.
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Something that predisposes a person to act in a certain way is called
a(n) a. | attitude. | c. | perception. | b. | requirement | d. | projection | | | | |
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22.
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____
supports the old truism that first impressions are important. a. | contrast | c. | impression
management | b. | values and beliefs | d. | personality | | | | |
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23.
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An
example of ____ would be someone who hates dealing with conflict because they had grown up with
parents who constantly argued and often put them in the middle of their arguments. a. | perceptual
defense | c. | projection | b. | attribution | d. | halo effect | | | | |
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24.
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Which
of the following is NOT one of the functions that attitudes serve. a. | adjustment | c. | value
expressive | b. | ego defensive | d. | projection | | | | |
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