True/False
Indicate whether the sentence or statement is true
or false.
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1.
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Managers are the only major stakeholder in an organization.
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2.
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Fayol
suggested that the prime activity in the management process was that of controlling.
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3.
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Shireman and Kiuchi suggest that there are four seasons within the business cycle and
that there is an appropriate management model that can be associated with each.
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4.
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Research suggests that traditional management activities such as planning, decision
making and controlling accounts for 32% of management time.
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5.
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Humour has no part to play in management activity.
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6.
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One
view of socialization in an organizational context holds that is reflects an attempt by managers to
soften control processes by encouraging employees to hold management preferred
attitudes.
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7.
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Workplace mobbing is another way of describing bullying or harassment.
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8.
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Research has shown that networking correlates least strongly with managerial success
as measured through speed of promotion.
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9.
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As a
sociologist, Reed suggests that management contains four themes covering technical, practice,
political and critical perspectives.
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10.
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Managers at all levels spend most of their time managing rather than doing other
tasks.
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Multiple Choice
Identify the
letter of the choice that best completes the statement or answers the question.
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11.
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Reed
identifies four themes associated with management, one of which is defined as, “a control
mechanism that functions to fulfil the economic imperatives imposed by a capitalist mode of
production and to disseminate the ideological frameworks through which these structural realities can
be obscured.” Which of the following is this the definition of? a. | technical
perspective | c. | political
perspective | b. | practice perspective | d. | critical perspective | | | | |
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12.
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The
specific nature, range and pattern of work undertaken by any manager will depend upon a wide range of
factors. Which one of the following is NOT discussed in the text? a. | Contacts | c. | Budget
size | b. | Personal
factors | d. | exposure | | | | |
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13.
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Flin
suggests that the necessary personality characteristics for an incident commander in a critical
incident management situation include all but one of the following. Which is the odd one
out? a. | situation
awareness | c. | stress
resistance | b. | self confidence | d. | emotional stability | | | | |
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14.
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____
means that workers will share the leader's point of view and enthusiastically carry out
instructions. a. | Compliance | c. | Necessity | b. | Commitment | d. | Satisfaction | | | | |
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15.
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Which
of the following forms of power rests on the employees' belief that the manager has the right to
control their behaviour? a. | coercive | c. | reward | b. | legitimate | d. | expert | | | | |
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16.
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With
rapid technological development, the nature of managerial work might be expected to change in all of
the following except: a. | technical skills of supervisors become increasingly more
important | b. | helping workers adapt to new technologies becomes very
important | c. | direct control of employees becomes essential and easier to
do | d. | participative
and open communication styles become more important | | |
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17.
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The
president of Pepsi Company is the keynote speaker at a retirement dinner for a long time
bottler. This is an example of which of the following roles? a. | Liaison
role | c. | Negotiator
role | b. | Figurehead
role | d. | Leader
role | | | | |
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18.
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The
Fayol principle of management that states that there should be a proper hierarchy of grades and
responsibilities from the bottom to the top of the organization is known as the: a. | Scalar
chain | c. | Centralization | b. | Division of work | d. | Subordination of individual interests | | | | |
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19.
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According to research on male and female managers: a. | men are more
likely to use a people oriented approach in their work | b. | women have to
rely on power to be effective managers | c. | men tend to use referent power whereas women use expert power
in their work | d. | women tend to use a more people-oriented approach to their
work | | |
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20.
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Barsoux identifies three main purposes of humour, one of which is described as a
sword. Which ONE of the following is the definition of this purpose? a. | the defensive
aspect of humour | b. | the random aspect of humour | c. | the action
aspect of humour | d. | the basis for conditioning individuals into a particular
role | | |
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