Chapter 2 Multiple Choice

Which of these perspectives do NOT emphasize the use of mathematical models to the study of management problems?
1. the human relations movement
2. the systems approach
3. the classical perspective
4. the quantitative management approach
5. a. b. and c. above
6. none of the above
7. all of the above
The systematic study of management began when?
1. 15th century
2. 16th century
3. 17th century
4. 18th century
5. 19th century
6. 20th century
Which of the following points were NOT identified by Lane (1934) as being important management and organizational topics that had been developed, by the Venetians, in the Middle Ages?
1. accounting practice
2. warehousing
3. people management
4. marketing
Which of the following is part of the scientific management approach to work?
1. design of appropriate tools and equipment
2. the demands placed on the worker
3. selection and training of appropriate employees
4. the use of incentive schemes
5. all of the above
6. none of the above
7. a. and d. above
8. a. c, and d. above
Which of the following is an offshoot of the human relations school?
1. the scientific management approach to management
2. the qualitative school
3. action research and appreciative inquiry
4. training
Four types of change are identified in Chapter 2, they:
1. surprise, crisis, strategic and tactical
2. surprise, incremental, crisis and strategic
3. incremental, tactical, crisis and strategic
4. crisis, tactical, strategic and incremental
Which of the following is NOT an approach to moral decision making, discussed in Chapter 2?
1. naturalism and utilitarianism
2. rationalism and formalism
3. relativism and fairness
4. naturalism and formalism
A significant contribution of Chester Barnard was the concept of :
1. bureaucracy
2. organizations as co-operative systems
3. total quality management.
4. traditional theory of authority.
Bureaucracy represents approach to the study of organizations that was a subfield within:
1. administrative management
2. systems theory
3. scientific management
4. human relations school
Which of the following is not one of the contemporary management challenges identified in the book?
1. ethical considerations
2. performance pressures
3. global interconnectedness
4. financial pressure