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International Marketing, 3rd ed. - Chapter 6



Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 

The competitive position of a firm in a market depends on its distinctive capabilities, that is, on the
a.
strengths and weaknesses of the company compared to its major competitors.
b.
strengths and weaknesses of the company compared to all of its competitors.
c.
strengths and weaknesses of the company’s management.
d.
threats and opportunities of the company.
e.
threats and opportunities of the company’s major competitors.
 

 2. 

The total capabilities of a firm can be distinguished into three basic ones. Which of the following does NOT fit?
a.
Core factors
c.
Success factors
b.
Physical capabilities
d.
Slack capabilities
 

 3. 

The first step in determining the success factors in a country-market is to find out the
a.
size of the product-market.
b.
potential of country-market.
c.
decision makers and influencers.
d.
customer buying habits.
e.
size of the country-market.
 

 4. 

Who have to be considered the ‘customers’, whatever position they may have inside or outside of the value chain?
a.
The real buyers
b.
The real decision-makers
c.
The final user
d.
The real payers
e.
The heads of families respectively companies
 

 5. 

Organizational customers are frequently organized into multifunctional teams called
a.
‘buying groups’.
b.
‘decision centers’.
c.
‘decision groups’.
d.
‘decision makers’.
e.
‘buying centers’.
 

 6. 

The sequence of steps that make up an exchange process from its preparation to its consequences seen from an exchange partner’s perspective is known as
a.
‘shooting’.
b.
‘virtualization’.
c.
‘imaging’.
d.
‘copying’.
e.
‘blueprinting’.
 

 7. 

The laddering technique is based on
a.
means-end theory.
b.
influence theory.
c.
comparative cost theory.
d.
strategic gap theory.
e.
no theory.
 

 8. 

The diversity of customer expectations and aspirations makes most international marketers group their potential customers in a country-market into
a.
inhomogeneous segments.
b.
more homogeneous segments.
c.
target groups.
d.
clusters.
e.
more homogeneous sets.
 

 9. 

By which of the following elements the international marketer CANNOT derive core and success factors?
a.
Must-be expectations
c.
Non-critical expectations
b.
Critical expectations
d.
May-be expectations
 

 10. 

Capabilities needed to satisfy aspirations and expectations from the ‘critical’ and ‘may-be’ categories are
a.
‘core factors’.
b.
‘must-be factors’.
c.
‘success factors’.
d.
‘critical factors’.
e.
‘needed factors’.
 

 11. 

The similarity of core strategies is observable by the ___, that is, what the organizations do (based on what capabilities) in terms of their business domain, the served market segments, their differentiation, and geographic extension, and by the resource deployment, that is how they do it.
a.
scope
b.
method
c.
activities
d.
problem solution
e.
value chain
 

 12. 

‘MDS’ is the abbreviation for
a.
Multi-domestic strategies.
b.
Multi-domestic sensitivity.
c.
Multidimensional scoring.
d.
Multidimensional sensitivity.
e.
Multidimensional scaling.
 

 13. 

The corporate mission defines the
a.
business domain of a firm.
b.
strategies of a firm.
c.
tactics of a firm.
d.
marketing-mix of a firm.
e.
corporate communication of a firm.
 

 14. 

Which of the following terms is NOT subject of the assessment of the core strategy?
a.
Value chain
b.
Penetration
c.
Configuration of the competitors’ business
d.
Diversification
 

 15. 

A profile of strengths and weaknesses lists the
a.
basic factors.
c.
success factors.
b.
core factors.
d.
risk factors.
 



 
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