Which one of the following four statements is correct?
In most organizations the formulation of goals is a highly political process.
All organizations have clearly identifiable goals.
In most organizations the presence of multiple goals will lead to damaging conflict.
A successful company is one where managers stick to the goals they have set in the face of internal and external changes.
Which one of the following four statements is correct?
A clear mission statement leads to improved employee performance.
Goals, mission and vision are really different terms for the same thing.
Evidence exists to suggest that mission statements produced by management and employee involvement can result in improved performance.
Operative goals refer to those set for shop floor workers.
Which one of the following four statements is correct?
Organization structures should be changed as strategy changes.
For many organizations a change of structure would enhance their performance.
It is extremely doubtful whether a change in structure alone would enhance a firm’s performance.
Of all the influences acting upon the structure of an organization, technology is the most influential.
Which one of the following four statements is correct?
Delayering will inevitably create more flexible and responsive organizations and empower employees.
Management favour delayering as this gives them more power and responsibility.
Functional flexibility leads to multi-skilling and greater opportunity for job satisfaction.
Multi-skilling has increased but much of it is job enlargement and work intensification.
Which one of the following four statements is correct?
A sole trader is someone who operates a business entirely on their own.
Many partnerships limit the liability of the owners by forming limited companies.
A company in the UK which carries the suffix Ltd. Is a company where the owners have limited liability and where shares are quoted on the stock market.
In all types of limited company the liability of the owners is restricted to the amount of their investment into the company, usually in the form of shares.
Which one of the following four statements is correct?
It is difficult if not impossible to compare the performance of firms before and after privatization.
Privatization leads to a fundamental change in the pattern of share ownership in society.
Privatization leads to lower costs and improved customer satisfaction in all cases.
Employees in newly privatized businesses benefit from improved pay, conditions and career opportunities.
Which one of the following four statements is correct?
In all industries there is a clear correlation between the size of the firm and its profitability.
With the increasing size of organizations, structures and procedures focus on the coordination and control of large numbers of people.
Most large manufacturing firms have a large, specialist R&D department.
Large firms have a greater investment in and greater use of e-commerce than smaller firms and derive greater benefit from it.
Which one of the following four statements is correct?
It is difficult to define the small firm or measure the size of the small firms sector.
Small firms are a force for change in the economy since they are inherently more responsive to change and more innovative than large firms.
Small firms are an important source of job creation.
People start up their own businesses because they view self-employment as a route to real wealth.
Which one of the following four statements is correct?
The growth and success of firms such as Hewlett-Packard, IBM and 3M is directly attributed to their distinctive corporate cultures.
Companies where former and current senior managers are viewed as corporate heroes tend to be more successful than those companies where managers are largely anonymous.
Attempts to change corporate culture may be successful in bringing out behaviour change. Changing values is more difficult.
Peters and Waterman devised strategies which resulted in business success for America’s top companies.
Which one of the following four statements is correct?
An understanding of organizational culture gives useful insights into the way organizations work and can identify key issues, which can inform change strategies.
There are clear links between corporate culture, strategy and performance.
The introduction by management of a strong culture is exploitative and unethical.
A strong corporate culture assists firms in their response to changes in the business environment.