CHAPTER 9: BUSINESS ETHICS AND CORPORATE SOCIAL RESPONSIBILITY
Quiz
These questions are designed to test your understanding of the material contained within each chapter. For each question you are given a choice of 4 statements. Only one of these statements is correct.
Issues relating to business ethics and corporate social responsibility are most commonly found in the operations and marketing functions.
Social responsibility action groups have replaced trade unions in their ability to deal with issues relating to individual worker rights.
Business ethics is concerned with moral issues in the conduct of business affairs.
Business ethics is a branch of transcendental ethics.
These questions are designed to test your understanding of the material contained within each chapter. For each question you are given a choice of 4 statements. Only one of these statements is correct.
Corporate social responsibility is largely about issues concerned with environmental protection.
For consumers the main corporate social responsibility of firms towards them lies in keeping costs and prices down.
Corporate social responsibility involves managing the conflict between different stakeholders with different needs.
The stakeholder issues facing global companies are much the same as those facing companies in a national environment, except that there are more stakeholders.
These questions are designed to test your understanding of the material contained within each chapter. For each question you are given a choice of 4 statements. Only one of these statements is correct.
Transcendental ethics is the application of business ethics to global companies.
Transcendental ethics assumes a moral code that operates globally.
Transcendental ethics argues that business goals should go beyond the profit motive to incorporate ethical concerns.
Transcendental ethics is linked to reflective religious practices.
These questions are designed to test your understanding of the material contained within each chapter. For each question you are given a choice of 4 statements. Only one of these statements is correct.
A social approach to ethics focuses on community issues.
A social approach to ethics acknowledges that ethical considerations vary between cultures.
A social approach to ethics assumes that most people will behave in accordance when there is a risk of them being caught.
A social approach to ethics is broadly similar across EU countries.
These questions are designed to test your understanding of the material contained within each chapter. For each question you are given a choice of 4 statements. Only one of these statements is correct.
Carroll’s pyramid of social responsibility identifies stakeholders in ascending order of importance.
Carroll’s pyramid of social responsibility argues that ethical responsibility beyond legal requirements is required.
Carroll’s pyramid of social responsibility argues that philanthropic responsibility is desirable but not necessarily required.
Carroll’s pyramid of social responsibility argues that philanthropic responsibility is expected but not necessarily required.
These questions are designed to test your understanding of the material contained within each chapter. For each question you are given a choice of 4 statements. Only one of these statements is correct.
Operating in a socially responsible way towards all stakeholders can set up a number of conflicts for managers.
Operating in a socially responsible way towards suppliers can be achieved entirely through the terms and conditions of the contract.
Firms are limited in what they can do to protect the environment. It is the role of government and effective legislation to control individual firms and their managers.
Competitors cannot be viewed as stakeholders.
These questions are designed to test your understanding of the material contained within each chapter. For each question you are given a choice of 4 statements. Only one of these statements is correct.
Business ethics was founded as a movement by the UK Quakers and paternalists of the 19th century.
The lobby for ethical business has come from the religious groups, governments, trade unions and consumer and environmental action groups.
Business ethics is an opposing philosophy to that of the materialistic society.
The Kyoto Summit of 1997 highlighted the key issue of business ethics – that of leaving the planet in a good state.
These questions are designed to test your understanding of the material contained within each chapter. For each question you are given a choice of 4 statements. Only one of these statements is correct.
Many major companies demonstrate their commitment to ethical and responsible business through the publication of a special annual report highlighting such issues.
Businesses that operate ethically and responsibly will attract more customers and make higher profits than those businesses that do not.
A major problem with getting firms to operate ethically and responsibly is that the costs of not doing so are generally only a very small percentage of their turnover.
There is a growing trend for investors and employees to seek out ethical companies for investment and employment.
These questions are designed to test your understanding of the material contained within each chapter. For each question you are given a choice of 4 statements. Only one of these statements is correct.
Ethical principles and social responsibility are often barriers to making profit.
There are no links between ethical standards in employment and motivation.
Evidence suggests that consumers are prepared to pay more for ethically produced products.
Ethical company listings have appeared in stock markets and operate on a negative principle, eliminating those companies with poor ethical records.
These questions are designed to test your understanding of the material contained within each chapter. For each question you are given a choice of 4 statements. Only one of these statements is correct.
The strategic argument that business should operate ethically focuses on broader social issues.
The strategic argument that business should operate ethically first appeared as an aspect of Porter’s ‘five forces’.
The strategic argument that business should operate ethically advocates a strategic prioritization of stakeholders.
The strategic argument that business should operate ethically is a selective approach that argues that initiatives must benefit firms as well as society.
These questions are designed to test your understanding of the material contained within each chapter. For each question you are given a choice of 4 statements. Only one of these statements is correct.
There is strong evidence linking corporate social responsibility and increases in revenue.
Businesses that exist for profit invariably set up irreconcilable differences between buyers and sellers making issues of ethical business irrelevant.
Friedman argued that corporate social responsibility was a misuse of resources that should be aimed at maximising shareholder value.
The ethical stance of small firms will inevitably change if they are taken over by a large corporation.
These questions are designed to test your understanding of the material contained within each chapter. For each question you are given a choice of 4 statements. Only one of these statements is correct.
Highly competitive markets and demanding shareholders can present effective barriers to the investment in ethical and socially responsible practices.
There is widespread concern and a growing concern amongst the small business community for the need for firms to operate ethically and responsibly.
Cultural convergence as a result of globalization has meant that ethical standards in business are becoming universal.
The development of environmentally friendly business practices is almost always relatively low cost and affordable.
These questions are designed to test your understanding of the material contained within each chapter. For each question you are given a choice of 4 statements. Only one of these statements is correct.
The first important step management can take to establish ethical practices is to set up an ethics department.
Whistleblowing is a system whereby employees are rewarded for reporting unethical behaviour within their firm to management.
Several international bodies have published codes of practice on ethical and responsible behaviour. Such codes have been accepted by many leading global firms, yet the application of the codes appears limited.
Non-executive directors are important agents of social responsibility as they are independent voices.
These questions are designed to test your understanding of the material contained within each chapter. For each question you are given a choice of 4 statements. Only one of these statements is correct.
Non-executive directors are non-management representatives on the board.
Non-executive directors are independent and unpaid volunteers.
Non-executive directors are appointed to offer impartial and independent advice on strategic decisions taken by the board
Non-executive directors are shareholders without voting rights on the board.
These questions are designed to test your understanding of the material contained within each chapter. For each question you are given a choice of 4 statements. Only one of these statements is correct.
Strong laws remove the need for organizations to invest in corporate social responsibility.
An effective strategic approach to ethical business is through the prioritization of an issue that is central to the needs of the organization.
Ethical employees are prepared to work for lower pay in ethical companies.
The argument that businesses are part of society and therefore managers have a responsibility to behave in a responsible way is one most likely to result in ethical managerial behaviour.