Chapter 1: Business information systems: an overview

A(n) ____ stands alone, with no connection to another system: nothing flows in from another system, nothing flows out to another system.
1. open system
2. decision support system
3. geographic information system
4. closed system
A(n) ____ application accesses a database about a neighbourhood, city, county, country or even the entire world.
1. e-commerce system
2. decision support system
3. geographic information system
4. expert system
As long as a system supports planning, control, or decision-making, it may be referred to as a(n) ____.
1. data warehouse
2. subsystem
3. management information system
4. information map
____ occurs when combined resources produce output that exceeds the sum of the outputs of the same resources employed separately.
1. Data processing
2. Enterprise resource planning
3. Synergy
4. Database administration
Because they have neither the time nor the resources to study and absorb long, detailed reports of data and information, organizations often build information systems specifically designed to help make decisions. These systems are called ____.
1. expert systems
2. decision support systems
3. e-commerce
4. telecommunications
____ is facts or conclusions that have meaning within a context.
1. Data
2. E-commerce
3. Telecommunications
4. Information
The description of data and information flow within an organization is called a(n) ____.
1. information map
2. closed system
3. open system
4. expert system
____ systems help manage an organization's relationships with its customers.
1. Network administrator
2. Closed
3. Application
4. Customer relationship management
ISs whose purpose is to glean from raw data relationships and trends that might help organizations compete better are called ____.
1. customer relationship systems
2. business intelligence systems
3. storage systems
4. subsystems
A(n) ____ is any manipulation of data, usually with the goal of producing information.
1. process
2. open system
3. database
4. transaction
A ____ is any system that records transactions.
1. transaction processing system
2. customer relationship system
3. data warehouse
4. closed system
The term ____ refers to the buying and selling of goods and services via a telecommunications network.
1. e-commerce
2. data processing
3. input processing
4. transaction processing
The term ____ refers to all technologies that collectively facilitate construction and maintenance of information systems.
1. e-commerce
2. information technology
3. subsystem
4. management information system
A(n) ____ is a business event: a sale, a purchase, or the hiring of a new employee.
1. system
2. transaction
3. e-commerce
4. synergy
The ____ is responsible for the databases and data warehouses of an organization.
1. systems analyst
2. database administrator
3. CIO
4. CTO
A(n) ____ is an array of components that work together to achieve a common goal, or multiple goals, by accepting input, processing it, and producing output in an organized manner.
1. enterprise application
2. system
3. data warehouse
4. information map
A(n) ____ interfaces and interacts with other systems.
1. open system
2. decision support system
3. information system
4. closed system
____ is the information an IS produces and displays in the format most useful to an organization.
1. Storage
2. Input
3. Data processing
4. Output
____ include cash registers, which record sales; automatic teller machines, which record cash withdrawals, deposits, and transfers; and purchase order systems, which record purchases.
1. Transaction processing systems
2. Storage systems
3. Open systems
4. E-commerce systems
A ____ is a component of a larger system.
1. process
2. transaction
3. database
4. subsystem

Chapter 1: Business information systems: an overview

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