Chapter 8: Challenges of global information systems
Test Yourself on MIS
____ is the developer of Pretty Good Privacy.
Microsoft
IBM
Phil Zimmermann
Intel
The solution to the problem of representing languages with large character sets, such as Chinese, is to use ________ .
Postcode
Unicode
PGP
Global information systems
The ____ software package translates Web pages into many languages, including those requiring special characters such as Hindi, Chinese, Greek, and Hebrew, but also ensures consistency of terms and sentence structure in different languages.
UCC
RFID
encryption
TRADOS
The UCC is trying to expand product codes to 14-digit ____.
Uniform Codes
Universal Product Codes
European Article Numbers
Global Trade Item Numbers
____ is a combination of universal business models and management philosophy with some adaptations for local audiences.
Cultural Imperialism
Safe Harbor
Glocalization
UCC
In Japan only ____ percent of transactions involve credit cards, and most Japanese are reluctant to use credit cards for online purchases.
8
15
50
60
The United States uses a ____ time notation with the addition of a.m. or p.m.
12-hour
18-hour
24-hour
36-hour
Organizations that wish to do business globally through their Web sites must be sensitive to ____.
banks
local audiences
prices
business plans
____ are very common in North America and are the way businesses prefer to be paid online.
PayPal
Debit Cards
Checks
Credit Cards
The EU agreed that the U.S. Department of Commerce could establish a(n) ____, an arrangement for U.S. companies that have agreed to comply with the EU directive regarding EU citizens so that European companies can trade with these U.S. companies without fear of violating the directive.
RFID
universal code
Safe Harbor
universal software
____ systems must be available much of the day, and in many cases, 24 hours per day, so that employees many time zones apart can communicate to discuss problems that need immediate resolution.
Teleconferencing
Encryption
Safe Harbor
TRADOS
Under the ____ arrangement, claims of European citizens against U.S. companies regarding privacy are heard (with some exceptions) in the United States.
RFID
Safe Harbor
universal software
universal code
Americans pay with credit cards in ____ percent of all transactions and in almost all of online transactions.
20
50
80
90
One of the greatest expectations of ____ is easy payment for what we buy online.
encryption
e-commerce
Safe Harbor
instant messaging
Multinational corporations must use ____, which are systems that serve organizations and individuals in multiple countries.
global information systems
safe harbors
glocalization
uniform codes
Philips' headquarters is in ____.
the Netherlands
the United States
Australia
China
____ refer in general to the many ways in which people from different countries vary in their tastes, gestures, preferred colours, treatment of people of certain gender or age, attitudes about work, opinions about different ethical issues, and the like.
Safe Harbors
Cultural differences
Teleconferencing
Encryption
____ are designed to support global supply chains.
UCCs
Safe Harbors
GTINs
RFIDs
____ owns one of the largest U.S. sellers of electric razors, Norelco.
NextLinx
Intel
Phillips
IBM
Acting ____ means being sensitive to regional customs and language nuances.