Which of the following is an example of the voluntary approach to consumer protection ?

1.   ?    The Control of Misleading Advertising Regulations 1988
2.   ?    Supercomplaints by consumer designated bodies
3.   ?    The regulation of non-broadcast advertising by the Advertising Standards Authority
4.   ?    Consumer credit licensing
5.   ?    The Trade Descriptions Act 1968

Which of the following is an example of consumer protection by means of criminal offences:

1.   ?    The Control of Misleading Advertising Regulations 1988
2.   ?    Supercomplaints by consumer designated bodies
3.   ?    The regulation of non-broadcast advertising by the Advertising Standards Authority
4.   ?    Consumer credit licensing
5.   ?    The Trade Descriptions Act 1968
6.   ?    D and E
7.   ?    None of the above

Which of the following gives the Office of Fair Trading power to seek injunctions against rogue traders ?

1.   ?    The Enterprise Act 2002
2.   ?    The Consumer Credit Act 1974
3.   ?    The Unfair Terms in Consumer Contracts Regulations 1999
4.   ?    The Unfair Contract Terms Act 1977
5.   ?    The Fair Trading Act 1973

What is the test for whether a term is fair under the Unfair Terms in Consumer Contracts Regulations 1999?

1.   ?    Whether the term is fair and reasonable having regard to the circumstances at the time at which the contract is made
2.   ?    Whether the term meets the requirement of good faith
3.   ?    Whether the term strikes a reasonable balance between the business and the consumer
4.   ?    A and B
5.   ?    B and C

True or false: a business can never be a consumer under the Unfair Terms in Consumer Contracts Regulations 1999.

1.   ?    True
2.   ?    False

True or false: a core term can never be challenged under the Unfair Terms in Consumer Contracts Regulations 1999.

1.   ?    True
2.   ?    False

How does the Consumer Protection Act 1987 make it easier to sue businesses for defective products?

1.   ?    It doesn’t – it only imposes criminal penalties for unsafe products
2.   ?    It creates a presumption that any defect occurring within 6 months of delivery is the defendant’s fault
3.   ?    It imposes no fault liability on the defendant
4.   ?    It allows consumers to sue not just the person they bought the product from but also the producer, importer or own branders
5.   ?    B and C
6.   ?    C and D

Which of the following loans is not covered by the Consumer Credit Act 1974 ?

1.   ?    Credit card borrowings
2.   ?    A loan of £30,000 to a sole trader
3.   ?    Hire purchase
4.   ?    Overdrafts
5.   ?    A TV rental agreement

Which of the following criminal offences is not strict liability ?

1.   ?    False description under section 1 of the Trade Descriptions Act 1968
2.   ?    False statements under section 14 of the Trade Descriptions Act 1968
3.   ?    Misleading prices under section 20 of the Consumer Protection Act 1987