Fundamentals of Business Information Systems

A system is a set of elements that interact to accomplish goals and have inputs, processing mechanisms, output and ___________
1. Information
2. Forecasting
3. Feedback
4. Computers
Efficiency is a measure of what is produced by __________
1. Effectiveness
2. A measure of performance
3. Sales
4. What is consumed
Processing involves transforming input into _________
1. Feedback
2. Output
3. Software
4. Profit
Which is the following is an example of hardware?
1. Human operator
2. Operating system
3. The procedures involved in managing the system
4. A touch screen
Internet technology used to share information within only one organization is known as a ___________
1. Network
2. Telecommunication
3. Intranet
4. Database
The three levels of decision making in a firm are the strategic, tactical and ________
1. Operational
2. Executive
3. Transactional
4. Middle
Buying a cinema ticket on a mobile phone is an example of what?
1. Decision-making
2. B2B e-commerce
3. M-commerce
4. C2C e-commerce
Which of the following is not a major element of artificial intelligence?
1. Robotics
2. Learning systems
3. Expert systems
4. Transaction processing systems
A measure of how widely technology is spread throughout an organization is _______
1. Technology infusion
2. Technology diffusion
3. Technology advantage
4. Technology differentiation
Which of the following is not a means of measuring the value of an IS?
1. Earnings growth
2. Market share
3. Customer satisfaction
4. Systems analysis
Systems ____ determines how the new system will work to meet business needs.
1. Analysis
2. Design
3. Investigation
4. Implementation
____ systems typically provide standard reports generated with data and information from the ____ system.
1. MIS, DSS
2. TPS, ERP
3. MIS, TPS
4. TPS, MIS
Time, energy, skill, and knowledge are considered to be ____ to a system.
1. Feedback mechanisms
2. Processing mechanisms
3. Outputs
4. Inputs
Internal factors causing organizational change can include activities initiated by ____.
1. Employees
2. Stockholders
3. General economic conditions
4. Country-specific laws
___________ design and write software.
1. Systems developers
2. Database administrators
3. LAN administrators
4. Consultants

Fundamentals of Business Information Systems – Chapter 1

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