Fundamentals of Business Information Systems

A TPS serves two important functions. Processing transactions is one. The other is _______.
1. Making decisions
2. Assisting decision-making
3. Collecting essential data
4. Modelling business processes
A form of data processing where each transaction is processed immediately is ________.
1. Batch processing
2. OLAP
3. OODB
4. OLTP
_____ sits with TPS at the operational level of the firm.
1. ESS
2. MIS
3. DSS
4. ERP
Which of the following is not a traditional transaction processing activity?
1. Data modelling
2. Data collection
3. Data storage
4. Data correction
The pick list and receiving notices are documents associated with which transaction processing application?
1. Purchasing systems
2. Order processing systems
3. Accounting systems
4. Inventory control
Personal recommendations are a feature of which form of e-commerce?
1. B2B
2. B2C
3. B2G
4. B2Me
A travel agent booking travel for a university is an example of which form of e-commerce?
1. B2B
2. B2C
3. B2G
4. B2Me
Wizit turns a _______ into a bank account.
1. Mobile phone
2. PC
3. Laptop
4. Smartcard
The direct sale from business to consumer through electronic storefronts is known as _______.
1. e-tailing
2. e-modelling
3. e-exchange
4. e-CRM
Skype is a leader in ________.
1. CRM
2. VOIP
3. B2B e-commerce
4. Electronic bill presentment
_____ evolved from MRP.
1. TPS
2. DSS
3. MIS
4. ERP
Which of the following is not a disadvantage of ERP?
1. Vendor risks
2. Failure risk
3. Expense
4. Inflexibility
____ is a system to manage all customer encounters.
1. CRM
2. DSS
3. BSS
4. ERP
Which of the following is not specifically an international issue associated with operational systems?
1. Cultural differences
2. Local laws
3. Currency issues
4. High risk of failure
________ is not an example of a strategic level decision.
1. Deciding to build a new factory
2. Deciding inventory levels
3. Choosing a new supplier
4. Setting staff wages

Fundamentals of Business Information Systems – Chapter 5

Quiz