Multiple Choice
Identify the
letter of the choice that best completes the statement or answers the question.
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1.
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Organizations require good people with appropriate skills and abilities to work
together effectively to be successful. Which of the following characteristics is not seen as critical
for this? a. | Competent | b. | Committed | c. | Cost-effective | d. | Capable | | |
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2.
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Hard
human resource management assumes which of the following? a. | Employees are
more productive when they are better informed | b. | Employees are
more productive if they are committed to the organization | c. | Employees are
resources to be used effectively in the search for competitive advantage | d. | Employees have
to be trusted to make correct decisions | | |
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3.
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Which
of these is a characteristic of soft human resource management? a. | Managers are
responsible for employees | b. | Teams provide increased productivity | c. | Managers are
responsible for deploying employees | d. | Scientific management principles and systems should be used to
deal with employees | | |
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4.
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Which
of the following is not an example of a managerial mindset? a. | Analytic | b. | Reflective | c. | Competent | d. | Co-operative | e. | Catalyst | | |
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5.
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What
does the acronym SMART refer to? a. | Superiority, Measurement, Appropriability, Replicability,
Transparency | b. | Specific, Measurable, Achievable, Realistic,
Timescale | c. | Substitutability, Measurement, Appropriability, Replicability,
Transparency | d. | Specific, Measurable, Achievable, Realistic,
Timely | | |
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6.
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Which
of the following is not a characteristic of the Internet? a. | Provides
information | b. | Facilitates communication | c. | Provides
competitive advantage | d. | Enables electronic trading | e. | All are
characteristics of the Internet | | |
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7.
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Which
one of the following criteria does not provide a means to assess ‘strategic’
resources? a. | Sustainability | b. | Scarcity | c. | Inimtability | d. | Synergy | e. | All of the above
provide a means to assess strategic resources | | |
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8.
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Innovation and quality can be seen as which form of management? a. | Marketing
management | b. | Financial management | c. | Operations
management | d. | Human resource management | | |
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9.
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Which
of the following is not one of the four key strategic elements linked to corporate
objectives? a. | Competitive
environment | b. | Stakeholder expectations | c. | Research and
development | d. | Organization structure | | |
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10.
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Information is defined by Lucas (1976) as: a. | some tangible or
intangible entity that creates certainty about a state or event | b. | some tangible or
intangible entity that reduces uncertainty about a state or event | c. | some tangible or
intangible entity that leads to understanding | d. | some tangible or
intangible entity that leads to knowledge | | |
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