Multiple Choice
Identify the
letter of the choice that best completes the statement or answers the question.
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1.
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Which
of these is known as hedging a. | Large portfolio of unrelated products | b. | Large portfolio
of related products | c. | Focused portfolio of unrelated
products | d. | Focused portfolio of related products | | |
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2.
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Which
of these is not a key ingredient in the implementation of change? a. | A perceived need
for change | b. | Training | c. | Committing
resources | d. | Employee commitment | | |
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3.
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Changes agents can be an extremely valuable asset to management in implementing
change. Who has is a ‘change agent’? a. | A strategic
leader | b. | A manager | c. | A
supervisor | d. | Any employee | | |
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4.
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Which
of these is not one of Kotter and Schlesinger’s (1979) six ways of overcoming resistance to
change? a. | Buying-off
informal leaders | b. | Removing problematic people | c. | Coercion | d. | Manipulation | | |
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5.
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What
are the four elements in the cycle of growth? a. | Creativity, 'doing', nurturing,
selling | b. | Creativity, 'doing', marketing,
control | c. | Creativity, nurturing, 'doing',
control | d. | Control, nurturing, 'doing',
marketing | | |
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6.
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According to Daft (1983), which of the following is not one of the four basic types of
change which affect organizations? a. | Administrative | b. | Strategic | c. | Technological | d. | Product or
service | | |
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7.
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Which
of the following was not one of the three key forces for change in the Halifax plc? a. | Competition | b. | Culture | c. | Deregulation | d. | Technological innovation | | |
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8.
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Which
of the following is not one of the steps in transformational change? a. | Dedicating
resources | b. | Creating visible short-term wins | c. | Communicating
the vision | d. | Empowering organizational members to
act | e. | All are steps in
transformational change | | |
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9.
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Which
of these is not a political tactic used to obtain results? a. | Limit
communication | b. | Diffuse opposition | c. | Information
search and research | d. | Information misuse | | |
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10.
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Lukes
(1974) identified several aspects of power. Which of these is not one of those? a. | The ability to
influence senior managers | b. | The ability to prevent a decision, or not make
one | c. | The ability to
control issues on which decisions are made | d. | The ability to ensure that certain issues are kept off
agendas | | |
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